Last Updated: November 2025
The Fadery (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (fadery.com), use our services, or interact with us.
1. Information We Collect
1.1 Personal Information You Provide
We collect information you voluntarily provide, including:
- Contact information (name, email address, phone number, mailing address)
- Payment information (credit card details processed securely through Stripe)
- Medical history and health information relevant to treatment
- Photos of tattoos for treatment planning and progress tracking
- Communications with us (emails, phone calls, messages)
- Appointment preferences and history
1.2 Information Collected Automatically
When you visit our website, we automatically collect:
- Device information (browser type, operating system, device type)
- IP address and approximate geographic location
- Pages visited, time spent, and navigation patterns
- Referring website or source
- Cookies and similar tracking technologies
1.3 Information from Third Parties
We may receive information from:
- Payment processors (Stripe) regarding transaction status
- Marketing partners and advertising platforms
- Social media platforms if you interact with us there
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our laser tattoo removal services
- Process appointments and payments
- Communicate with you about appointments, promotions, and updates
- Ensure medical safety and appropriate treatment planning
- Send marketing communications (with your consent)
- Analyze website usage and improve user experience
- Comply with legal obligations
- Prevent fraud and protect our business
3. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Service providers who assist our operations (payment processing, email services, website hosting)
- Professional advisors (lawyers, accountants) as necessary
- Law enforcement or government agencies when required by law
- Business successors in the event of a merger, acquisition, or sale
All third-party service providers are contractually obligated to protect your information and use it only for the purposes we specify.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Deliver targeted advertising
- Improve website functionality
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
4.1 Google Analytics
We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. You can opt out by installing the Google Analytics Opt-out Browser Add-on.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- SSL/TLS encryption for data transmission
- Secure payment processing through Stripe (PCI-DSS compliant)
- Limited access to personal information on a need-to-know basis
- Regular security assessments and updates
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Medical records are retained in accordance with New York State healthcare record retention requirements.
7. Your Rights and Choices
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal information (subject to legal requirements)
- Opt out of marketing communications at any time
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information below.
8. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. As noted above, we do not sell personal information.
9. Children’s Privacy
Our services are not directed to individuals under 18 years of age without parental consent. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the “Last Updated” date. We encourage you to review this policy periodically.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
The Fadery
Meatpacking District, New York, NY
Website: fadery.com
Email: hello@fadery.com